FAQs
Frequently Asked Questions
What is Taralune and what kind of services do you offer?
Taralune is a spiritual guidance platform that offers personalized, human-created tarot readings. All our readings are done with care, compassion, and intuition, and are delivered directly to your inbox.
Are the tarot readings written by real people?
Yes, 100%! Every reading is crafted by a real, experienced intuitive reader. We do not use AI or generic templates. Your energy and question are treated with respect and care.
How long does it take to receive my reading?
Most readings are delivered within 24–72 hours, depending on the volume of requests and the depth of your question. We value quality over speed and take the time to tune into your energy before writing.
How will I receive my reading?
You will receive your reading by email. Make sure to double-check your email address at checkout to avoid any delays.
Can I ask follow-up questions?
While we don’t offer live follow-up sessions, many of our reading options include space for multiple questions or areas of focus. If you need clarity, you’re always welcome to book another session!
What if I’m not satisfied with my reading?
We strive to make every reading heartfelt and insightful. However, due to the personalized nature of our service, all sales are final. If you feel something was off or missing, please reach out—we’ll always listen and try to make things right within reason.
Is my information private?
Absolutely. We treat all inquiries with strict confidentiality. Your name, question, and details will never be shared with anyone, ever.
Is tarot real? Can you predict my future?
Tarot is a spiritual tool, not a fortune-telling machine. We don’t claim to predict the future with certainty. Instead, we use the cards to offer guidance, reflection, and insight based on your current energy and situation. Many clients find this incredibly powerful and affirming.
Can I order a reading for someone else?
Yes, but please ensure you have their permission. Tarot is personal, and we believe it’s respectful to get someone's consent before ordering a reading on their behalf.
Do you offer live readings?
At this time, all our services are digital and delivered via email. This allows us to go deeper, reflect, and provide more thoughtful insights than in real-time sessions.
Where are you based?
We are based in the U.S. Our business, JS Digital Commerce LLC, is registered in Springfield, IL. However, our services are available worldwide.
I’m new to tarot. Is this for me?
Absolutely! You don’t need to be spiritual or experienced with tarot to benefit. Our readers explain everything in a simple and kind way. Many first-time clients find their readings surprisingly accurate and comforting.
How do I contact you?
We're here for you. You can reach us anytime at info@taralune.com and we'll respond as soon as possible—usually within 24 hours.